Sharing Economy

RideON CANADA Ridesharing

A man getting in to the back seat of a car.
A man getting in to the back seat of a car.

RideON CANADA drivers in Ontario: Northbridge Insurance has your back.

From the moment you are available to accept a ride request up to the moment your passenger leaves your vehicle, you’re protected by Northbridge Insurance. Our ridesharing insurance applies automatically to all RideON CANADA drivers and passengers in Ontario.

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What is ridesharing insurance?

Northbridge Insurance provides commercial insurance coverage for all RideON CANADA drivers who use their own vehicles to carry paying passengers – coverage that’s not typically included in your personal auto policy.

You’re covered under your existing personal auto policy.

  • $1,000,000 Third Party Liabilityª
  • Standard Accident Benefits
  • $1,000 Deductible for All Perils, Collision, Comprehensive or Specified Perils*

  • $2,000,000 Third Party Liability
  • Standard Accident Benefits
  • $1,000 Deductible for All Perils, Collision, Comprehensive or Specified Perils*
  • Up to $1,500 for transportation replacement**
  • No depreciation on new vehicles***

How to get covered

All RideON CANADA drivers are automatically covered by Northbridge Insurance’s commercial policy without having to contact Northbridge Insurance†. However, all drivers must first ensure their personal auto policy allows for their vehicle to be used for ridesharing. Please inform your personal auto insurance broker of your ridesharing activities to ensure you can be covered by Northbridge Insurance’s commercial policy. Is ridesharing not allowed under your personal auto policy? Talk to your insurance broker about other personal auto insurance options that will allow for ridesharing.
How to make a claim

How to make a claim

One of our knowledgeable and efficient claims experts will be pleased to help you 24 hours a day, 7 days a week.

Submit a claim online or call 1.855.621.6262

For more information

Take a look at our frequently asked questions and ridesharing policy for more details. RideON CANADA drivers can also contact RideON CANADA for more information via email at [email protected]

RideON CANADA FAQ

Ridesharing is a great example of the sharing economy in action. It’s a service that matches drivers who use their personal vehicles with passengers who need a ride, quickly and easily through a GPS-based mobile app. Through the app, passengers know the driver’s name, car model, license plate number, and rating. They can also watch their driver’s progress towards the pickup point on their smartphone. Payment is handled automatically via a credit card stored within their account. Drivers have a flexible source of income based on a schedule of their choosing.

RideON CANADA defines itself as a leading transportation services provider in Canada which offers customers a quick and safe way to get around anytime and anywhere they want. The RideON CANADA app offers passengers an innovative way to book quick, consistent and reliable rides around the clock at transparent and competitive rates for the best riding experience.

Northbridge Insurance is always looking for innovative ways to help protect Canadians and what matters to them, and insuring RideON CANADA is a great way for us to do that. With the sharing economy becoming more popular, the needs of consumers are changing and we’re adapting our solutions to those changing needs.

If you’re a RideON CANADA driver, you can access an electronic certificate of automobile insurance through the RideON CANADA driver-partner app1. If you’re involved in a traffic infraction or an accident while participating in ridesharing, please refer to that certificate. 1Coverage is not provided to taxicab services or licensed limousine or livery services. Such services must obtain appropriate vehicle insurance.

Northbridge Insurance’s coverage is available at no cost to all RideON CANADA drivers in Ontario1. It provides the following coverage from the time you log in and are available to accept a ride request up to the time your passenger exits the vehicle:
  • Third-party liability
    • $1 million limit from the time you log in to RideON CANADA and are available to accept a trip up to the time you accept a trip
    • $2 million limit from the time you accept a trip up to the time your passenger exits the vehicle
  • Standard accident benefits
  • Comprehensive and collision coverage with a $1,000 driver-paid deductible (applies only if you have comprehensive and collision coverage on your personal auto policy)
  • Additional protection from the time you accept a trip up to the time your passenger exits the vehicle:
    • Coverage of up to $1,500 for transportation replacement while your ridesharing vehicle is being repaired due to an insured loss
    • No depreciation deduction on new vehicles (Does not apply to tires, batteries, and betterments. Loss or damage must take place within 30 months from the original delivery date of the vehicle or before the first renewal following that date, whichever is later.)
This coverage is completely separate from and is not a replacement for your personal auto policy. It doesn’t provide any optional coverage other than what’s specified above. 1Coverage is not provided to taxicab services or licensed limousine or livery services. Such services must obtain appropriate vehicle insurance.

All RideON CANADA drivers are automatically covered by Northbridge Insurance’s commercial policy without having to contact Northbridge Insurance. However, all drivers must first ensure their personal auto policy allows for their vehicle to be used for ridesharing. Please inform your personal auto insurance broker or agent of your ridesharing activities to ensure you can be covered by Northbridge Insurance’s commercial policy.

In the event of an accident, RideON CANADA drivers should call the Northbridge Insurance claims line at 1.855.621.6262. Experienced, knowledgeable, and efficient claims experts are available to help you 24 hours a day, 7 days a week.

You must ensure that your personal auto policy allows for your vehicle to be used for ridesharing. Claims for accidents that occur during the time you make yourself available to accept a ride request up to the time your passenger exits the vehicle are made against the Northbridge Insurance commercial policy. After an accident, you should reference the electronic certificate of automobile insurance available on the RideON CANADA driver-partner app to ensure RideON CANADA-related claims do not affect your personal auto policy. Driving infractions, on the other hand, may follow the individual, potentially affecting your personal auto policy.

Northbridge Insurance has a privacy policy that details how it collects, uses, and discloses personal information. You can find the policy here. You can direct any questions about the Northbridge Insurance privacy policy to its Privacy Officer at the contact address indicated in the privacy policy.

© 2021 Northbridge Financial Corporation (“Northbridge”). ™ ® Trademark of Northbridge. ª $1 million limit from the time you log in to RideON CANADA and are available to accept a trip up to the time you accept a trip *All Perils, Collision, Comprehensive or Specified Perils coverage with a $1,000 driver-paid deductible (applies only if the rideshare vehicle has the same coverage in force at the time of loss on your personal auto policy) **Coverage of up to $1500 for transportation replacement while your ridesharing vehicle is being repaired due to an insured loss ***No depreciation deduction on new vehicles (Does not apply to tires, batteries and betterments. Loss or damage must take place within 30 months from the original delivery date of the vehicle or before the first renewal following that date, whichever is later.) †Coverage is not provided to taxicab services or licensed limousine or livery services. Such services must obtain appropriate vehicle insurance. Certain conditions, limitations and exclusions apply to the insurance policies. The information that appears on this page is provided for information purposes only. The insurance contracts prevail at all times. Please consult the insurance contracts for complete description of coverage and exclusions. Ridesharing policy offered by NFP Canada Corp. and underwritten by Northbridge General Insurance Corporation.

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