Why listening to our customers is critical to us at Northbridge
Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on
Marine Insurance
Life on the water comes with unique risks. Whether you’re cruising the open ocean, touring lakes or rivers, or are onshore, we can help protect you, your watercraft, or your marine-based business.
As one of the largest insurers of marine risks in Canada, we offer a complete range of insurance solutions – from bow-to-stern protection for commercial vessels and pleasure crafts to coverage for docs and piers, marine equipment, and the transit of cargo, passengers, and workers.
Our Areas of Expertise
We offer coast-to-coast insurance coverage designed to fit your commercial or recreational marine insurance needs.
Hull & Machinery
Protects against physical damage to the hull, machinery, and equipment installed on a commercial or recreational vessel, whether it’s used for transport, research, cargo, or pleasure.
Marine Liability
We offer a range of specialized liability coverages for marine-based businesses such as terminal operators, ship repairers, charterers, marina operators, and more.
What kind of liability insurance coverage do you need?
Running a marine-based business comes with unique risks, which means you need specialized liability insurance protection. That’s why we’ve crafted a range of solutions to address the particular challenges you may face in your day-to-day work.
What can you expect from your policy?
Our underwriting team understands marine risks, so we can adapt and expand our offerings as our customers’ needs grow
We hope you never experience a loss, but if you do, you can count on our dedicated Claims team to help get you back to business. We’ll work together with your broker to get the claims process underway as soon as your claim is reported, and we’ll always keep you in the loop. If any questions or concerns should arise, don’t fret – we’re here for you 24 hours a day, 7 days a week.
You can enjoy the perks of your policy well before you experience a loss – our Risk Services team works hard to help keep your operations running safely, smoothly, and consistently with detailed bulletins, workplace risk assessments, and on-site training for things like disaster recovery and more.
Managing Risk
Unparalleled industry expertise, professional guidance, and innovative approaches to managing risk help our Northbridge Risk Services experts stay one step ahead of the crowd. Each year, our team conducts over 5,000 risk assessments and service calls for businesses across Canada. Our onsite assessments are complemented by a selection of in-depth training programs and educational tools to help companies excel in their industries.
Our Risk Services team offers technical publications to help you gain a better understanding of the potential exposures in your industry, and they can provide personal guidance to help fine-tune your daily operations. Find out more about what our experts can do for your business here.
Business Resources
How to prevent slips and falls at your golf course
As the owner and operator of a country club or golf course, you’re aware that each course can have varying types of terrain and elevation.
Closing time inspection checklist
Taking the time to inspect before closing up for the night is a crucial part of running a safe and secure business. Whether you’re protecting