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At Northbridge Insurance, we're committed to not just insuring your business but also to supporting your recovery and growth through unparalleled claims service.

Real claims stories from our customers

Quick settlement restores contractor’s operations.

When a customer’s truck, a crucial piece of equipment for their business, caught fire on a jobsite, they were eager to return to work as soon as possible. Our team settled the claim in just two weeks, declaring the vehicle a write-off. This allowed the customer to quickly move forward with the settlement and return to their contracting business.

Innovative approach to assess clothing boutique’s losses.

A burst pipe caused extensive damage at clothing boutique and led to a three-week shutdown during peak Christmas shopping season. To assess the value of the income loss, typically our claims adjusters look at historical sales performance. However, the store had been operating for less than a year and there was no historical financial data for December. Our claims adjusters rose to the challenge and used Black Friday sales to calculate the potential lost sales instead to settle the claim.

What’s different about our claims experience?

When the unexpected strikes and you have a claim, it’s our job to help you get back to business — fast. When you file a claim with us, you’ll have a dedicated claims adjuster by your side, guiding you through every stage of the process, to make sure you always feel supported.

With offices coast to coast, you can rest assured we have the expertise in your province.

We’re available 24/7, which means we not only respond to your claim quickly but aim to settle it as efficiently as possible.

When filing a claim with us, you’ll get access to our network of preferred vendors that provide top-notch repairs.

When a disaster hits, our Catastrophe team mobilize immediately to reach the affected areas, fully prepared to carry out onsite inspections and expedite the claim settlement process.

Our claims adjusters have extensive experience in cross-border trucking and cargo claims with a clear understanding of state-by-state jurisdictional differences.

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Don’t just take our word for it, here’s what our customers have to say:
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