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Understanding Insurance

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Latest Resources

Why listening to our customers is critical to us at Northbridge

Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on three dimensions: effectiveness, ease, and emotion. Unfortunately, Canadians are reporting the lowest levels of satisfaction seen since the report’s inception in 2016. The largest declines in 2024 have been in […]

Noteworthy News – August 2, 2017

Canadian trucks are moving more freight in 2017 than they have in years, North America’s first cross-border test drive of automated vehicles is underway, and

Noteworthy News – July 26, 2017

The federal government is pledging to invest in 15 new projects to improve water management in Southern Ontario, a new wearable device could help improve

When to update your business insurance policy

The daily operations involved with running your small business and the challenges you face can often overshadow the importance of reviewing your insurance policy. Between

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