Resources & FAQ

Understanding Insurance

Learn how different types of insurance coverage can help protect you and your business.

Preventing Losses

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Business Resources

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COVID-19 Resources

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Latest Resources

Why listening to our customers is critical to us at Northbridge

Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on three dimensions: effectiveness, ease, and emotion. Unfortunately, Canadians are reporting the lowest levels of satisfaction seen since the report’s inception in 2016. The largest declines in 2024 have been in […]