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Understanding Insurance

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Latest Resources

Why listening to our customers is critical to us at Northbridge

Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on three dimensions: effectiveness, ease, and emotion. Unfortunately, Canadians are reporting the lowest levels of satisfaction seen since the report’s inception in 2016. The largest declines in 2024 have been in […]

Noteworthy News – Jan. 18, 2017

Concrete customers can now track their deliveries in real time, Canada’s oil exports to the U.S. may be in trouble due to a proposed border

Vet insurance and more: Tips to help keep your veterinary business safe

Veterinarians are the healing hands for our non-human family members. Vets dedicate their lives to protecting those who cannot protect themselves, and pet owners put

Harness, reflective vests, yellow jackets, construction site helmets hanging on a wall.

3 Contracting Risks

If you’re a contractor, there are a number of unique risks you should pay attention to whether you work on your own or for a

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