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Latest Resources

Why listening to our customers is critical to us at Northbridge

Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on three dimensions: effectiveness, ease, and emotion. Unfortunately, Canadians are reporting the lowest levels of satisfaction seen since the report’s inception in 2016. The largest declines in 2024 have been in […]

Showing truck driver appreciation for the holidays

Professional truck drivers deliver the holiday spirit in so many ways – that’s why we wanted to share some suggestions on how to show appreciation

person writing in a book on a kitchen table.

Providing value to small business owners

The evolution of small business insurance might make it easier for independent business owners to research and find solutions, but it doesn’t mean they want

Truck drivers deliver Christmas

In the lead-up to the holidays, it’s important to remember that Santa can’t do it alone – truck drivers deliver a big part of Christmas.

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