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Latest Resources

Why listening to our customers is critical to us at Northbridge

Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on three dimensions: effectiveness, ease, and emotion. Unfortunately, Canadians are reporting the lowest levels of satisfaction seen since the report’s inception in 2016. The largest declines in 2024 have been in […]

Man eating a hamburger and working seated his car

Tips for managing distracted driving

Driving requires our full attention, but distracted driving has become and continues to be a major factor in serious traffic accidents. Many drivers aren’t fully

Top 5 small business risks to watch out for

As a small business owner positioned for growth, it’s ideal to be aware of the top small business risks so that you can be better

Your wildfire risk mitigation plan should include these fire safety best practices

Last week, we talked about some of the fire safety best practices that you can take to help protect your property from a wildfire. This

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