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Latest Resources

Why listening to our customers is critical to us at Northbridge

Customer dissatisfaction with their service experiences is rising in Canada, as highlighted by the most recent Forrester report. The report evaluated customer experience based on three dimensions: effectiveness, ease, and emotion. Unfortunately, Canadians are reporting the lowest levels of satisfaction seen since the report’s inception in 2016. The largest declines in 2024 have been in […]

Effects of climate change on Canada’s agriculture

You may have noticed shorter and milder Canadian winters in recent years. While this is great news for commuters, it’s a growing concern for Canada’s

4 technology trends that will drive education

It’s no surprise today that technology continues to revolutionize the way we absorb information. Schools are also capitalizing on the surge of technological advances by

5 cost saving tips for small business owners

Keeping a close eye on costs is one of the main factors of business. This is especially true for small business owners since keeping costs

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